Shipping Policy

Thank you for shopping with Beautiful U Collective. This Shipping Policy applies to physical products purchased through our website, such as clothing, accessories, and other merchandise.

Beautiful U Collective is owned and operated by Beautiful U Salon & Spa.

Physical Product Shipping

Orders for physical products are processed and shipped according to product availability, shipping carrier timelines, and the shipping option selected at checkout.

Most orders are processed within 2–5 business days after the order is placed. Processing times may vary during holidays, sales, new product launches, or other high-volume periods.

Orders are typically processed Monday through Friday, excluding weekends and holidays.

Shipping Rates

Shipping rates are calculated at checkout based on the items ordered, shipping destination, and available shipping methods.

You will be able to review shipping costs before completing your purchase.

Estimated Delivery Times

Once your order has been processed and shipped, delivery times may vary depending on the shipping carrier and destination.

Estimated delivery times are generally:

United States: 3–7 business days after processing
International Orders, if available: 7–21 business days after processing

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, customs, or other circumstances outside of our control.

Order Tracking

Once your order ships, you may receive a shipping confirmation email with tracking information, if tracking is available.

Please allow up to 48 hours for tracking updates to appear after your order has shipped.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

Beautiful U Salon & Spa and Beautiful U Collective are not responsible for orders shipped to an incorrect or incomplete address provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee changes once an order has been processed or shipped.

Lost, Delayed, or Stolen Packages

Once an order has been shipped, the package is in the care of the shipping carrier.

Beautiful U Salon & Spa and Beautiful U Collective are not responsible for lost, delayed, or stolen packages after they have been transferred to the shipping carrier or marked as delivered.

If your tracking information shows that your package was delivered but you did not receive it, please check with household members, neighbors, your local post office, or the shipping carrier.

Multiple Shipments

Depending on the items ordered, your order may arrive in separate packages. If this happens, you may receive more than one tracking number.

Salon Services and Deposits

Salon services booked through Beautiful U Collective are provided in person by Beautiful U Salon & Spa and are not shipped.

Any online deposit paid for a salon appointment is used to reserve the appointment and will be applied toward the total cost of the salon service at the time of the scheduled appointment.

Salon service deposits, no-shows, cancellations, and completed services are covered by our Return and Refund Policy and Terms of Service.

Local Pickup

Local pickup may be available if offered at checkout or arranged directly with Beautiful U Salon & Spa.

If local pickup is available, you will receive instructions for when and where to pick up your order.

Contact Information

If you have questions about shipping, delivery, local pickup, or your order, please contact us at:

Beautiful U Salon & Spa
Owner and operator of Beautiful U Collective
Website: beautifulucollective.com
Email: ambermatwood@gmail.com
Phone: (810) 664-6021
Address: 232 W. Nepessing St. Lapeer, MI 48446

Effective Date: 06/23/2026